Archive for the General Category

Giving Thanks

Monday, November 21st, 2011

It is around this time of year when our thoughts turn to others less fortunate than ourselves, traditionally, charity and the act of giving and receiving have a higher focus now, than at any other time of year . The charity of personal choice is usually derived from individual experience and exposure to a certain issue or cause. It could be the support of research into a particular type of illness suffered by a loved one, the plight of hungry children around the world, or even in our own back yard, prevention of animal cruelty or the support of servicemen and women far from home and their loved ones at times of family unity, but by necessity keeping our country safe, the choices and support are as diverse as our complex human nature.

My family is no different, after we were privileged to visit an elephant conservation project in Africa my wife Alison, (more…)

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Celebrity or talent? Do we know too much?

Tuesday, October 5th, 2010

lady_gagaI was watching the 2010 MTV Music Video Awards last month.

Now you might say I’m a little old for that but I still enjoy that type of thing. When I was a teenager growing up in the UK, I would spend hours analyzing band write-ups in the New Musical Express, Record Mirror or the exotic Rolling Stone Magazine imported from the US and costing a disproportionately large amount of my them meager disposable income.

The problem back then was that you only knew as much about rock stars personalities as you could glean from the write-ups. Occasionally, they would appear (more…)

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Frogs, fake coins and drivers license photos.

Wednesday, August 25th, 2010

Is all this technology just making processes even more complicated than they were?

I don’t know about you but I sometimes find maintaining the on-line lifestyle that has developed around us quite a challenge. My email seems to consist of a constant stream of on-line statement alerts from credit cards and bank accounts, requests for me to register on-line and ‘go paperless’ and demands from airlines for me to ‘check in’.

It would be interesting to analyze how much time we spend maintaining this type of stuff. And what did we do before all this on-line engagement? Drop into the bank to pay a bill. Stand in line at airports to check in with bulky paper travel documents that arrived in the mail weeks before. Write letters to credit card companies to tell them we had changed address.

frogOn a recent trip back to the UK I spent a day dealing with personal admin that can get even more complicated when your life exists in more than one country. One item in the mail was a letter from the DVLA (The Driver and Vehicle Licensing Agency – the body in the UK responsible for issuing your driving license) informing me that my UK photo driving license was about to expire. The options were to rescind it as I no longer needed to drive; do nothing in which case it would be cancelled and should I drive in the UK after expiration I could face a fine of £1,000; or renew the license by confirming some personal details and providing a photo of myself that was less than 30 days old. This option was accompanied by a further stream of requirements – (more…)

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Who’s to blame?

Thursday, March 4th, 2010

 

Nobody can have missed the Toyota recall story. It was all over the media.

I watched Toyota President Akio Toyoda, (great grandson of the founder), testify in front of three Congressional Committees. I couldn’t help feel for him. After all, he was dragged in front of a braying audience of American congressmen in a country that was alien to him. Many would question the motives of the congressmen which probably had little to do with whether a Toyota Prius was going to stop when you hit the brakes and more to do with their personal profiles. I’m also sure that under the very conservative, considerate and polite nature of Japanese culture he would not have expected the same treatment at home. No wonder he looked nervous! (more…)

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Appropriate ways to motivate your employees

Monday, January 25th, 2010

I was recently reading an interview with Jeffrey Katzenberg, (he was the CEO of Disney, ousted by family members I seem to recall and is the ‘K’ in the DreamWorks SKG film company – the ‘S’ is Steven Spielberg and ‘G’ is David Geffen if you were wondering!), where the interviewer asks him to comment on his legendry work ethic and what he expects of others who work for him. His reply: ‘If you don’t come in Saturday, don’t bother coming in Sunday’. That made me ask myself the question, ‘How does that relate to what we at Grass Roots promote in the performance improvement industry?’

Not very well, I think. Quite apart from the work-life balance concept, in our world we work with employers to develop programs that positively improve behavior and drive performance by motivating and recognizing their employees. There is still a school of thought out there that says, ‘they’re paid a salary to come to work so why should I do anything else?’, (more…)

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What shape is the economic recovery – at CES 2010 this week

Wednesday, January 6th, 2010

This time last year Grass Roots attended the International Consumer Electronics Show 2009 in Las Vegas. As acknowledged leaders in developing and managing incentive programs for the channel, particularly in the tech and telecoms space, attending CES is a good opportunity for the Grass Roots team to meet up with clients and network with the industry for new opportunities.

In fact, from the CES newspaper which is published daily during the show, we identified that Grass Roots works with 29 of the Top 50 electronics brands at CES 2009. I’m on my way to 2010 CES 2010 now and it will be interesting to see how we do this year.

In 2009, CES contained the normal hype of new launches and industry announcements together with exhausting rounds of “after show” parties hosted by the big brands. There were a few black clouds in the normally clear Nevada skies because as we now know, we were at the depths of the worst recession most of us have seen in our living memories. (more…)

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